RR Donnelley Sucks Customer Reviews and Feedback

From Everything.Sucks

R.R. Donnelley is an American Fortune 500 integrated communications company that provides marketing and business communications, commercial printing, and related services. Its corporate headquarters are located in Chicago, Illinois, United States.


Charles Storch and Pat Widder for the Chicago Tribune mentioned how RR Donnelley names were subpoenaed by SEC, "R.R. Donnelley & Sons Co. said Friday that the Securities and Exchange Commission has subpoenaed the names and addresses of all the employees at the two Donnelley plants that print Business Week magazine. The subpoena, received Friday afternoon by the Chicago commercial printing giant, comes amid growing reports that Donnelley workers may have been approached about providing advance copies of the magazine or may themselves have engaged in trading based on information contained in the magazine's Inside Wall Street column. At least three more brokerage houses in addition to Merrill Lynch & Co. also were implicated in the growing scandal Friday. Merrill Lynch said Thursday it fired a stockbroker, William Dillon, 33, from its New London, Conn., office in connection with the Business Week probe."

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Ex-funcionário - Funcionário confidencial says

"Falta de processos estruturados na empresa"

Ex-funcionário - Assistente De Qualidade says

"Beneficios, administração,Gerencia, investimento e equipamentos"

Líder De Produção says

"Empresa que sempre pregou o respeito e dignidade com seus clientes , mas não teve respeito com seu maior bem, seus funcionários que por anos se dedicaram."

Ex-funcionário - Comprador Pleno says

"Diretoria com gestão deficiente, não tem plano de carreira e desenvolvimento."

Impressor Gráfico says

"Não reconhecia o profissional fazia vista grossa quando o assunto era aumento ou reconhecimento de funcionários policial os funcionários com falsas promessas de aumento por exemplo"

Analista Júnior says

"Má administração, péssimos gestores que contribui para o desmotivamento dos funcionários"

Auxiliar Administrativo says

"Se você busca por desafios, crescimento,tem vontade de aprender esse não é o lugar certo. Se prefere ficar na zona de conforto, é uma opção, as chances de crescimentos são bem difíceis, demoram muito, se vierem."

Gerente De Contas says

"Parada no tempo, sem investimentos em produtos e maquinários. Falta de treinamento e desenvolvimento dos funcionários. Falta um plano de carreira."

Auxiliar De Produção says

"Só dão valor quem é puxa saco e quem dá ousadia"

Gerente De Novos Negócios says

"Falta de reconhecimento do profissional"

QA Inspector (Former Employee) says

"Not enough praise for a good job being done. Always worked long hours. Management sucked. No communication between line leads and employees. No time off and flexibility.The position of QALong overtime hours"

In Store Marketing | Purchasing Agent (Former Employee) says

"They make you wear many hats, because they let people go and put the job duties on other employees. They definitely promote if you're liked, they make you feel you are replaceable. The company talks about having a great year and everyone is doing a great job. However when it comes to pay raises,there are none. there are none.NoneToo many"

Administrator (Former Employee) says

"If I could give RR Donnelly 0 stars I would. Management have no idea what they are doing, they allow bullying to take place, they don't hire enough staff for the workload and if you are friends with management of course you can get away with anything. If you are a hard worker instead of being praised or recognized for your hard work you just get given a bigger workload or take on someone else's. You are expected not to have a personal life and made to feel guilty if you have to take a day off etc. Oh and confidential paperwork was always left out, and clients lied to on a regular basis! The most enjoyable part of the job was going home at the end of the day!There were some friendly peopleEverything else!"

Quality Coordinator (Former Employee) says

"If you are I need of a job, then RR Donnelly can provide that. But, that's all it'll provide. Poorly structured environment. Hostile work environment that is left unchecked.None"

Process Operator (Former Employee) says

"Don't work here unless there is anything else you can possibly do. The culture is toxic, bullying is rife, they don't care about their staff, the bosses are manipulative and hypocriticalDress codeEverything else"

Mail Sorter (Current Employee) says

"to prepare for work I will be assigned a line to work on its about 1-252 mail slots and mail has to be sorted by zip code. very fast pace. very dirty."

Customer Service Representative (Former Employee) says

"A completely unethical company, though they’d like you to believe differently. 40+ years of service. 1 week away from anniversary date when I was notified my job was eliminated by EMAIL. Wow. Such an incredible expression of gratitude for so many years of service. Constant greed dwindled the office staff away one by one, and completely destroyed employee morale. RR Donnelley is a company that cannot be trusted. Do not give yourself to these greedy, ungrateful people."

Strategic Sales Executive (Current Employee) says

"Happy with the company. I've been over quota since I started working here in 1999. Compensation is under industry standard. Very competitive sales environment"

Black Mamba (Current Employee) says

"They always blame the customer. They screw you out of your commission. There is nowhere to grow. Collections is a joke. Nobody in customer service is a joke are twrrBeats unemployment.Never pay commission on time."

Production Helper (Former Employee) says

"didn't care for the job, They told us we was going to get a raise, never sis. They told me after Christmas we were getting a raise never did. will not work there gain"

Business Development (Former Employee) says

"Not the best leadership, very disconnected from the market trends and have no grasp of client needs, arrogant in nature and feel that they are right and the customer should fall in line."

Slave (Current Employee) says

"Management doesn't care about their employees or their input to make things better. Mandatory overtime all the time. You are only a number. Rrd lies to their customers about being GMP compliant ( they are NOT compliant.) Temps catch off equipment and don't check the work. Stay away from RRD Florence ky!"

impressão (Former Employee) says

"muito ruim que ate faliu e deixou os empregados na mao."

Process Associate (Former Employee) says

"This is the worst company with bad treatment of Employers. Don't switch to this company because you don't learn anything but work on a waste BPO data entry job"

Warehouse lead (Former Employee) says

"Do not work here. This place is all about shift wars and lazy people standing around. Bosses have family working here and they will put a foot on your way."

Fork Lifter Operator (Former Employee) says

"They choose friends and family to operate the building. There is no reward for working hard. They abuse the elderly employees and force them to work long hours while the young ones get away with being lazyNothingEverything. Don't waste your time applying unless you are friends or family"

Operator 1 (Former Employee) says

"Absolutely stay away from this location. Management has effectively chased out all talented people. Management has absolutely no respect for their workersco workersManagement - the worst I've ever experience"

Warehouse associate (Former Employee) says

"It’s a decent job for high school graduates. Weekly pay Fast paced Sorting mail 12 hr shifts You will be standing on your feet for a long period of time"

Machine Operator/Lead (Former Employee) says

"when you ask a question to your supervisor or coordinator they always seem to irgnore you, when they tell you no eating, chewing or building ahead of themselves but you see the assemblers eating on the line then its ok for them to eat and build ahead of themselves as if their being favored. I don't like that enivironment. we also have a very lazy coordinator who will not help our leads out and only stands there making excuses up about they got to do something else and assigns their own job to the leads as if the leads are coordinators. the only good thing about the company is our lead who trys her best to better the company and the people so that they feel welcome into the company and that it doesn't seem like they are being favored towards anyone."

lite equipment operator (Former Employee) says

"The management was only concerned about themselves. Management used underhanded tactics. Management would change policy to please certain people. There was a lot of favoritismDecent payEmployees were not valued"

Lilymsmommy says

"As a small business owner, we have had many issues with parts being delivered in the US from our location in the US. It was blamed on the third party carriers that I was told we picked ourselves and that they were the slower not good carriers. Not sure why they use third party carriers if they don't stand by them."

Carlos Martins M. says

"Unreliable. Ordem a small piece from US and after more than one month it was still in Chigado, where it remais from more than 2 weeks."

Danny Smith says

"Since June 2020, 4 orders of books from US to NZ have failed to arrive after over 60 business days. I have had similar experience with Asendia during this time period. Prior to COVID, service was much more reliable, with orders from same book seller arriving within 30 business days"

Yssion says

"I ordered a book from the US to Australia. It has been in transit for 80 days and counting. No updates at all. The estimated shipping time was 21-36 days. I can understand delays especially given the current COVID-19 disruptions. However, I have ordered other items from the US and the UK since and they have all arrived within the estimated time. To add insult to injury, RRD's customer service is completely non-existent. Over the past 6 weeks, I have tried to contact them 4 times via their online form. They have NEVER responded. I have also tried to call the US number on their website; it disconnects immediately. Seems like other reviewers here have also had the same experience. I will definitely never order anything shipped by RRD again. I strongly advise anyone reading to do the same."

Martyn Licchelli says

"Ordered an item from Neca inthe US, they created a label, and have been waiting 7 days for RRD to turn up to collect my parcel from them. Awful service, don't respond to emails, slow as hell."

Tomma Liu says

"never ever use this company's service, terrible. shipped from US to NZ, over one month, still no update. same day another order couriered by fedex, only 4days, i received the parcel. highly not recommend courier company."

Rachel says

"Don’t work for this company if you want to be treated with respect. Staff treated awful management is poor to the point where managers break rules such as password security, they discuss peoples personal problems or work problems with other staff members so nothing is confidential. The pay is awful just don’t work for this company they employ poor managers"

Bee Hummingbird says

"Totally non existent service. I can’t believe this company is still in business. Has my package been lost? Will in be delivered in 8 months? Who knows? Not you guys obviously."

ca_mol says

"Not responding to my emails regarding my lost package.. very bad. This is the second time my package was lost with this carrier"

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